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How to get Stadia refunds

How to get Stadia refunds

Google Stadia is closing this mortal coil on January 18th, but thankfully, Google is offering a refund for anyone who buys Stadia hardware or games from the Stadia Store. Google has made an official statement with details about the Stadia platform and when users can expect a refund, but here is a summary of what we know so far.

Stadia will run until January 18th, and by then you'll have access to your games, giving you the opportunity to transfer progress and add other loose ends. However, Google has disabled the Stadia storefront, so you won't be able to make any additional purchases.

If you have purchased any of the following hardware from the Google Store or made game purchases or in-game transactions in the Stadia Store, you can expect a full refund:

stadium controller
Stadia Founders Edition
Stadia Premiere Edition
Play and watch with Google TV packages

While Google hasn't provided an exact timeline of when you can expect a refund, it expects to address most refunds by mid-January 2023.

Currently, the only exception to these refund policies are payments made for Stadia Pro subscriptions. Any existing member will have access to your games at no additional charge.

So how do you get a refund?
According to Google's official FAQ regarding Stadia's shutdown announcement, most users will be refunded their original payment method for the amount of their purchase. You do not need to return your hardware to Google to be eligible, but if further steps are required, you will be contacted via the email associated with your Stadia account.

The process may vary slightly depending on where you live and the payment method you originally used, but Google will have additional details available in the coming months. Right now, we recommend that you check your inbox and make sure Stadia emails are not blacklisted, so you don't miss out on any important updates.

These policies apply to any hardware that was purchased directly through a Google online storefront, but you should not attempt to return the hardware to any physical location such as a Google Store or Best Buy because they may not process returns or refunds. can do. will not be able to It's currently unclear whether hardware purchased through Best Buy will be eligible for a refund, but we've reached out for comment and will update this article with details as they become available.

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